Refund policy

RETURN OF GOODS

 

With us you can withdraw from the contract within 90 days without giving any reason. You must notify us of your intention to withdraw from the contract and your intention to return the product within 90 days of purchase. It is best to contact us by e-mail at esthetics@medicontur.hu.

 

When can I withdraw from a contract without giving a reason?

 

You can return any product you have bought from us. Except for goods that:

a) which have been modified or made to your specifications (e.g. engraved products, packaging).

b) cannot be returned for hygiene reasons (e.g.: opened cosmetics and other products in direct contact with the skin)

Furthermore, in the case of gift wrapping, it is not possible to withdraw from the contract if the goods have already been wrapped for you. Please note that, by law, you are liable for any loss of value resulting from improper handling of the product in order to get to know its nature, properties and function (e.g. if you continue to use the perfume after trying it once). Therefore, in such a case, we can only refund you a proportionate part of the amount.